"For Solari, the use of Square O's Agent Speed Dial for Five9 has removed barriers our team was experiencing in managing individual contact lists for our various programs and improving the transfer process. The ability to transfer calls with just a few clicks with customized contact lists has reduced the time spent on transfers while also refining the number of contacts available to staff members, making finding their contacts much easier and faster. These improvements have assisted with minimizing errors and allowed us to provide faster, more accurate support, enhancing both productivity and the quality of service we deliver to clients in critical moments."

"We’ve been using Square O’s Speed Dial solution for a few months now, and I can confidently say it has transformed the way our team operates. With faster transfers and an intuitive interface, our agents can handle calls more smoothly and efficiently. It’s a game-changer—agents spend less time searching for contacts and more time engaging with customers, boosting both productivity and overall performance."